OCDetailing Refund Policy

Last Updated: October 7, 2026

The OCDetailing refund policy explains how we handle customer satisfaction concerns, service issues, and refund requests for our mobile detailing and ceramic coating services throughout Tampa Bay, Florida, and surrounding communities.

1. Customer Satisfaction

We strive to provide high-quality services and meet the expectations discussed with each customer before beginning work.

If you are dissatisfied with a completed service, please contact us so we can review your concerns.

2. Refund Requests

All refund requests are reviewed individually.

Depending on the circumstances, OCDetailing may offer:

• A correction or touch-up of the service performed

• A partial refund

• A full refund when appropriate

Refunds are not automatically guaranteed and will depend on the circumstances, services performed, and applicable law.

3. Service Concerns

We encourage customers to notify us of any concerns within 48 hours of service completion so we can investigate promptly.

We may request photographs or an opportunity to inspect the vehicle before determining an appropriate resolution.

This requested notification period does not limit any rights customers may have under applicable law.

4. Pre-Existing Vehicle Conditions

OCDetailing cannot guarantee complete removal of every stain, scratch, odor, water spot, or other imperfection.

Certain results depend on the vehicle’s existing condition, materials, and previous maintenance.

Any limitations identified before or during service will be communicated when reasonably possible.

5. Cancellations and Rescheduling

We understand that schedules can change.

Customers are encouraged to provide at least 24 hours’ notice when canceling or rescheduling an appointment.

Any applicable cancellation charges or deposit terms will be communicated before booking.

6. Ceramic Coating and Specialty Services

Ceramic coating, paint correction, and specialty detailing results depend on the vehicle’s condition, preparation, maintenance, and the specific service purchased.

Any product warranties are subject to their applicable terms and conditions.

Concerns regarding these services will be reviewed individually.

7. Contact Information

To discuss a service concern or request a refund, please contact:

OCDetailing

Phone: (813) 409-1579

Email: OCDetailing813@gmail.com

Serving Tampa Bay, Florida, and surrounding communities.